What are the opening times?

Information on Play Passes:

What is a Play Pass?
A Play Pass is a reusable card loaded with Plays. Plays are the new way to access rides and activities at Otterspool Adventure.

What is a ‘Play’?
Plays are the credits used to access attractions. Most standard activities require 1 Play per person. Pricing for each activity will be clearly displayed on-site and online.

Is there an entry fee?
Yes. All visitors aged 1 and over will pay a £2.00 entrance fee, which is separate from the Play Pass. To participate in activities and on rides, ‘plays’ are required regardless of age. *Height limits apply to some rides.

How much does a Play Pass cost?
You can choose from the following options:

• 5 Play Pass – £17.50 for 5 Plays (save £5!)
• 10 Play Pass – £35.00 for 10 Plays (save £10!)
• 20 Play Pass – £60.00 for 20 Plays (save £30!)

Can I top up or reload my Play Pass?
Yes. We can top up your Play Pass at the park whenever you need more Plays. This can only be done on-site.

Do ‘Plays’ expire?
Yes. Plays expire 24-months from purchase date.

Can I share my Play Pass with family or friends?
Yes. You can use Plays from one Play Pass for multiple people. Just use the correct number of Plays per person, per activity.

What attractions are included in the Play Pass?
Most standard attractions cost 1 play per person. A full list of activity pricing will be available on-site and online.

Activity pricing:

• Adventure Farm – Included with entrance fee
• Playground – Included with entrance fee
• Soft Play – 1 Play per child (1 hour time limit applies)
• Bouncing Pillow – 1 Play (unlimited access)
• Go Karts – 1 Play per kart
• Adventure Golf – 1 Play per person
• Racing Rangers – 1 Play per car
• Boat rides – 1 Play per child
• Diggers – Pay per Play (contactless)

Are memberships still available?
No, as of May 24th 2025, new memberships are no longer for sale.

If I’m already a member, what happens to my membership?
If you are currently an active member, your membership will continue as normal. After your initial 6- or 12-month commitment, your membership will automatically renew on a monthly basis unless you choose to cancel. Only members who joined before May 24th, 2025, can continue under this system.

Can we bring a picnic?

We politely request you do not bring picnics. We have gorgeous Food and Drink available in our café.

Can I bring my dog?

We politely request that you do not bring your four legged friends into the park with you on your visit. Apologies for any inconvenience.

The Otterspool Adventure Three Bears Café is dog friendly.

What happens if it rains?

Here at Otterspool Adventure we are open all season, come rain or shine. We find that most adventurers don’t mind a spot of rain so their day continues just the same.

In wet weather, all of our activities remain open with exception of the bouncing pillows which have to be closed due to Health and Safety.

You are able to purchase rainy day insurance to protect your visit against the elements. Find out more regarding our rain day insurance here.

Can I move my booking?

Bookings can be moved either online via your online account, or contacting the site given you have requested a change within 48 hours of your booking date.

Bookings cannot be changed/ amended with less than 48 hours notice. All bookings are non-refundable.