No, picnics are not permitted at Otterspool Adventure. However, they offer a variety of food and drink options on-site.

Otterspool Adventure has a café serving hot and cold food, snacks, and beverages. They also have an ice cream parlour for sweet treats. We have a full breakfast and lunch menu, as well as seasonal options and an alchohol menu. To see all the menus, please visit: https://otterspooladventurecentre.co.uk/cafe/ 

Dogs are welcome in the cafe, but not inside the Otterspool Adventure playground.

We have bike racks available in front of the cafe. Please ask our staff if you can leave any items behind the counter.

Yes, everyone over the age of 1 must pay £2 entry, regardless if they have an all-inclusive wristband, Play Pass, or neither.

The £2 entry fee covers access to the outdoor park, adventure farm, and Toddler Town. 

A Play Pass gives visitors access to a set number of activities at the park or attraction. It is a pre-purchased pass that allows you to enjoy different activities for a fixed price, with each activity counted as a ‘Play.’

A ‘Play’ is a single use of an activity or attraction at the park, such as a turn on the go-karts, entry to a play area, or a ride. Each activity or experience is counted as one Play.

Plays are typically required for attractions and activities that have a charge associated with them, such as rides, go-karts, soft play areas, and more. All details are available on https://otterspooladventurecentre.co.uk/prices/

Yes! Play passes are shareable between kids/families.

Play Passes are valid for 2 years from the date they are purchased. They expire after 2 years, so confirm the expiry period at the time of purchase.

Yes! For £22.50 per child, they can access the full park with a special wristband (except for the Diggers and VR ride).

Yes, £2 entry is required for everyone who enters the park, regardless of what else they plan on purchasing.

Wristbands are for children only! Almost everything is children-only, besides the VR ride and the mini golf course. If adults want to participate in adventure golf or the VR ride, they will need to purchase a Play Pass.

All purchases can be made through our online ticketing platform.

The price of a Play Pass can vary depending on the number of Plays you want to purchase or any special offers. Typically, it is priced according to the number of activities you want to enjoy. Wristbands have a set price.

To see a full breakdown, visit: https://otterspooladventurecentre.co.uk/prices/ 

Unfortunately we cannot refund Play Passes or Wristbands. Play Passes are valid for 2 years, so they can be used on another date. Wristbands are valid for same-day only.

No need! Your membership continues to grant you access to the full park without an entry fee, wristband, or a Play Pass necessary.

Nothing will change for you if you have an active membership! All the perks offered with your membership will remain the same.

That’s great! Your entry fee is covered.
To book in advance, simply add the £2 entry per person to your cart and apply the Groupon discount code you received.

If you’d like to book a Play Pass or Wristband, make sure to add those to your cart too — Groupon only covers the admission fee at the moment.

As of May 2025, we no longer sell memberships year-round. That being said, we may put out special sales and giveaways on our social media channels and newsletter, so keep an eye out!

Unfortunately we do not have anything at the moment, but are working on having them available for better accessibility in the future!

Our goats are happy to say hello any day of the week, and we offer petting sessions for our bunny rabbits and guinea pigs on weekends. To see the schedule, please visit: https://otterspooladventurecentre.co.uk/petting-farm/ 

You can book a party online through our website. There are different packages available based on your needs.

To check which party packages are available, please visit https://otterspooladventurecentre.co.uk/parties/

Any party packages that are no longer on our website are no longer offered.

Yes, we are more than happy to accommodate cakes and cut it for your guests. Please note that we will not accept any other foods. We encourage you to bring your own balloons and streamers. Please be considerate and bring items that are easy to clean up after the party.

Final payments are due 1 week in advance of the party. Any parties booked with less than a week’s advance will have payment due immediately.

You can bring in your own character appearances, please give us advance notice via email.

Yes, the café offers vegan and vegetarian options. You can check the menu in advance on our website or speak to staff upon arrival.

Yes! To learn more about our private hire, visit: https://otterspooladventurecentre.co.uk/private-hire/

Wear comfortable, weather-appropriate clothing for a day of outdoor play. If you plan on using Sandy Splash, please bring swimwear and a towel.

We are open In case of rain, indoor activities like the soft play area remain open, but outdoor attractions may be temporarily closed for safety.

We have an assortment of animals, from fluffy bunnies and guinea pigs to scorpions and tarantulas! Stay tuned for more animals coming soon.

Yes, Otterspool Adventure strives to be accessible to all visitors! For specific accessibility needs, it’s recommended to contact us directly to ensure they can accommodate your requirements.

Yes, we offer SEN sessions on a monthly basis. Please check our events page to see when the next SEN sessions are available: https://otterspooladventurecentre.co.uk/activities-events/events/

For information on how to book special offers, please use our social media channels for guidance. We do not update the website with social media and email promotions.